Support · HydroBoat

HydroBoat Support.

Setup, mission planning and troubleshooting for HydroBoat survey boats, sonar and sensors.

Covered products

HydroBoat 1500 · HydroBoat 1200 Gen2 · HydroBoat 990 · HydroBeam S2 · HydroScan · HydroFlow · Njord

Getting started

1. Shore setup

Roll the boat to the waterline on its transport wheels, fit the payload and power up on the bank.

2. Plan the lines

Draw survey lines in the SLHydro app, set spacing and speed, and check the mission on screen.

3. Launch and run

Launch from the shore, start the mission, and watch the data come in live from the bank.

4. Recover and process

Recover the boat, download the data, and process it into the deliverable.

Guides & how-tos

Launch and recovery

Shore launches, transport wheels, and safe recovery in current and wind.

Mission planning in SLHydro

Line planning, spacing, speed and autonomous runs.

Sonar setup

Fitting and configuring single-beam, side-scan and current-profiler payloads.

Batteries and endurance

Dual hot-swap batteries for 4+ hours on the water — and how to extend a long day.

Radar avoidance

Obstacle detection and avoidance while running autonomous lines.

Payloads up to 40 kg

What the 1200 Gen2 carries, and how payload affects draft and speed.

Shallow-water work

Running in under half a metre of water — what works and what to watch for.

Data export and processing

Getting survey data out of the boat and into the deliverable.

Troubleshooting

Boat will not hold its line?

Check GNSS fix quality, thruster obstructions and wind or current against the planned speed.

No sonar returns?

Check the transducer is in the water, the payload is powered, and the gain and range settings.

Short battery life?

Check both packs are seated, note the payload draw, and slow the survey speed on long lines.

Controller link lost?

Move to higher ground with line of sight, check antennas, and let the boat hold position or return.

Data looks noisy near shore?

Slow down, check for propeller wash and aeration, and validate depths with physical measurements.

Downloads

Product brochures live on each product page — open the product and use the "Download the full brochure" card.

Contact HydroBoat Support   ← All support